Data Deletion

You can ask Staaf Technologies Limited (“Staaf”, “we”, “us”) to delete the personal information and data we hold about you at any time. This page explains how. It applies to everyone who uses Staaf, including people who connected Facebook, Instagram or WhatsApp to Staaf.

What we delete

• Your account details, such as your name, email address and phone number.
• Your store details, products, orders and customer records.
• Data we received from Meta when you connected Facebook, Instagram or WhatsApp, such as your account IDs, access tokens, phone numbers, message templates and message history.

How to request deletion

1. Email privacy@staaf.co with the subject “Data deletion request”.
2. Send the email from the address linked to your Staaf account, and include your store name or the phone number you connected to WhatsApp so we can find your data.
3. We will confirm that we received your request and may ask you to verify your identity.
4. We will delete your data within 30 days and email you when it is done.

Disconnect Staaf from Meta

You can also remove Staaf’s access to your Meta accounts yourself:

• Facebook: go to Settings & privacy > Settings > Apps and websites, find Staaf and select Remove.
• WhatsApp Business: in Meta Business Suite, go to Settings > Integrations > Connected apps, find Staaf and remove it.

Disconnecting stops Staaf from getting new data from Meta. To delete the data we already hold, send us a request as described above.

What we may keep

We may keep some information when the law requires it, for example invoices and payment records needed for tax and accounting. We keep it only for as long as required and then delete it.

Contact us

If you have questions about deleting your data, email us at privacy@staaf.co. See our Privacy Policy for more about how we handle your information.